Christopher Yates
About Christopher Yates
Christopher Yates is a Business Analyst at Telus in Vancouver, British Columbia, with over 8 years of experience at the company, transitioning from technical support to business analysis.
Current Role at Telus
Christopher Yates is a Business Analyst at Telus, based in Vancouver, British Columbia, Canada. With over eight years at the company, he has evolved into his current role, where he applies his extensive knowledge and skills to support business operations and analysis. His tenure at Telus demonstrates his commitment and growth within the organization.
Career Progression at Telus
Christopher Yates has held multiple roles at Telus, beginning in 2015 as a Technical Support Agent. He then joined the Customer Experience Task Force as an agent from 2015 to 2017, before briefly stepping in as an Acting Team Manager in 2017 for five months. His career path at Telus highlights his versatility and adaptability, underscored by his transition from technical support to business analysis.
Previous Experience in Online Sales
Prior to his tenure at Telus, Christopher Yates worked as an Online Sales Manager at Bogart's Pipes and Papers in 2014. During his six-month stint, he gained valuable experience managing online sales operations, which likely contributed to his understanding of customer needs and ecommerce dynamics.
Supervisory Role at Pizza 73
From 2012 to 2014, Christopher Yates served as a Call Centre Supervisor at Pizza 73 in Breadalbane, Prince Edward Island, Canada. During this two-year period, he oversaw call center operations, developing his management skills and gaining experience in overseeing teams and ensuring customer service efficiency.
Diverse Background in Customer Service and Technical Support
Christopher Yates' professional journey encompasses diverse roles in customer service, technical support, and business analysis. His wide-ranging experience includes positions in call center supervision, online sales management, technical support, and business analysis. This variety of roles has equipped him with a comprehensive skill set suitable for various business environments.