Cindy Easton
About Cindy Easton
Cindy Easton is the Director of Customer Care at TELUS Communications, specializing in customer care for small and medium Canadian businesses.
Company
Cindy Easton is currently employed at TELUS Communications, a prominent Canadian telecommunications company. TELUS provides a range of communication products and services, including wireless, data, IP, voice, television, entertainment, and video services. Cindy's extensive career within the organization has been focused on enhancing customer care operations.
Title
Cindy Easton holds the position of Director, Customer Care at TELUS Communications. Her role involves overseeing customer care strategies and operations tailored specifically for small and medium-sized businesses (SMBs). In her capacity as Director, she plays a crucial role in maintaining high standards of customer service and satisfaction.
Background
Cindy Easton has been a part of TELUS Communications since January 2004. Throughout her tenure, she has continuously advanced within the company, demonstrating her commitment and expertise in customer care. Her career at TELUS exemplifies a strong dedication to providing exceptional service to clients.
Customer Care Expertise
Specializing in delivering world-class customer care, Cindy Easton focuses on the unique needs of small and medium-sized Canadian businesses. She oversees a dedicated business center that supports all wireless requests for SMB clients, ensuring tailored and efficient service. Her specialization underscores her ability to address and manage the diverse needs of business customers.
Professional Experience
In her role at TELUS Communications, Cindy Easton has gained extensive experience in managing customer care services over nearly two decades. As Director, Customer Care, she is responsible for overseeing the operations that support SMB clients, enhancing their experience through meticulous and responsive service. Her professional journey showcases her capacity to lead and improve customer service initiatives within the telecommunications sector.