Cindy Miao
About Cindy Miao
Cindy Miao is a Customer Implementation Manager at TELUS with over 15 years of experience at the company. She has a background in service assurance and marketing, and holds degrees in English Linguistics and Literature.
Current Position at TELUS
Cindy Miao works as a Customer Implementation Manager at TELUS. She has been with the company for over 15 years, starting her tenure in February 2008. Cindy's role involves overseeing the implementation of customer services, ensuring that clients receive the necessary support and solutions tailored to their needs.
Previous Experience at Bell
Before joining TELUS, Cindy Miao gained significant experience at Bell. She worked there as a Service Assurance Coordinator from 1998 to 2008, a period of 10 years. In this role, she focused on maintaining and improving service quality, ensuring that customer issues were addressed promptly and efficiently.
Marketing Role at IBM Canada Ltd.
Cindy Miao worked at IBM Canada Ltd. as a Marketing Program Administrator for the year 1996 to 1997. During her time in this position, she was responsible for managing marketing programs and supporting the company's promotional efforts, contributing to the growth and recognition of IBM's brand in the Canadian market.
Master's Degree in English Linguistics
Cindy Miao pursued her higher education at Northwestern Polytechnic University (China), where she earned a Master of Arts (M.A.) degree in English Linguistics and Teaching. She studied at the university from 1988 to 1991, gaining a deep understanding of the English language and its pedagogical methods.
Bachelor's Degree in English Language and Literature
Cindy Miao completed her undergraduate studies at Shanghai International Studies University. She achieved a Bachelor of Arts (B.A.) degree in English Language and Literature, General, studying from 1981 to 1985. This academic background provided her with a strong foundation in English language studies and literature.