Cindy Rios
About Cindy Rios
Cindy Rios is a G Suite Technical Support professional at TELUS in Montreal, Quebec, Canada, with a diverse background in customer service and technical support roles.
Title
Cindy Rios is currently working at TELUS as G Suite Technical Support in Montreal, Quebec, Canada.
Current Position at TELUS
In her role as G Suite Technical Support at TELUS, Cindy Rios provides root cause analysis and incident reports for technical issues. She also proactively identifies customer needs and collaborates with Product Management to enhance G Suite core products. Cindy has been working exclusively with Google’s largest corporate administrators since June 2019, handling customer support cases with a focus on high quality, consistency, and reliability.
Past Employment
Cindy Rios has a diverse employment background. She worked as a Customer Service Specialist at TTEC from 2018 to 2019. Before that, she was employed at Société de l'assurance automobile du Québec as Préposée from 2008 to 2012. Additionally, Cindy worked as a Service Cashier at Booster Juice from 2008 to 2009 and as a Sales Associate at Winners And Homesense from 2006 to 2008.
Volunteer Work
Cindy Rios is currently volunteering at The Centre for the Arts in Human Development at Concordia University, located at 7079 Terrebonne. Her volunteer activities are in line with her educational background and personal interests in the arts and human development.
Educational Background
Cindy Rios has an extensive educational background. She studied at Concordia University, earning a Bachelor's Degree in Fine/Studio Arts, General from 2013 to 2017. She achieved a Minor in Psychology from 2016 to 2017, a Specialization in Spanish Language and Literature from 2018 to 2020, and a Minor in Language Interpretation and Translation from 2019 to 2021. Prior to Concordia, Cindy attended Dawson College and studied Cinema and Communications from 2010 to 2013. She completed her High School education at Pamer from 2002 to 2005.