Claire Han
About Claire Han
Claire Han is a Performance Analyst at TELUS with a background in data analysis, business process improvement, and IT project management.
Title
Claire Han is currently a Performance Analyst at TELUS. She focuses on business process improvement and provides end-user training and support as part of her system/user administration responsibilities.
Company
Claire Han is employed at TELUS, where she plays a significant role in the Data Quality program and various enterprise projects such as system migration and TBO Own It. She has been instrumental in maintaining and cleansing a master database of over 2 million customer records.
Education and Expertise
Claire Han possesses a Bachelor of Business Administration (BBA) in Management of Information Systems from Simon Fraser University, obtained between 2003 and 2007. She also holds certificates in Business Process Analysis and IT Project Management from Global Knowledge, completed in 2010. Additionally, she has a background in Computerized Financial Accounting from Chongqing Business College, where she studied from 1998 to 2001.
Professional Experience
Claire Han has a diverse professional background. Before her current role at TELUS, she worked as a Data Analyst & Application Support at BC Hydro from 2006 to 2007, and as an Accounting & Office Assistant at Great Ocean International Export Import Ltd in 2005. She also served as a Research Assistant at Simon Fraser University in 2004.
Skills and Initiatives
Claire Han has taken significant steps to enhance her skill set by learning Machine Learning, Python, and Power BI. Her expertise extends to business process improvement, including enhancements to both internal and external tools and processes.