Claude Clermont
About Claude Clermont
Claude Clermont is a People & Culture Analyst at TELUS with over a decade of experience in client relations and team leadership roles, and a background in gemology.
Current Role at TELUS
Claude Clermont is a People & Culture Analyst at TELUS. He transitioned to this role in 2020 after initially joining the company in 2014 as a Client Care representative. Based in Montreal, Quebec, Claude has been with TELUS for nearly a decade, contributing to various aspects of client care and company culture.
Previous Experience at TELUS
Before becoming a People & Culture Analyst, Claude Clermont worked for six years as a Client Care representative at TELUS. From 2014 to 2020, he gained valuable experience in addressing client needs, which laid the groundwork for his current role in people and culture.
Career at Ice.com
Claude Clermont accumulated significant experience at Ice.com, where he worked in several roles over approximately four years. He started as a Client Relations Representative from 2007 to 2010, then served as Team Lead from 2010 to 2011, and finally took on the role of QM Lead from 2011 to 2012. These roles collectively enhanced his skills in client relations and team leadership.
Education and Expertise in Gemology
Claude Clermont possesses a strong background in gemology, having earned an Accredited Jewelry Professional (AJP) certification from the Gemological Institute of America (GIA). This specialized education adds a unique dimension to his professional expertise, particularly beneficial in roles requiring attention to detail and client interaction.