Claude Lemelin
About Claude Lemelin
Claude Lemelin is a Chargé Principal De Programme at TELUS in Quebec, Canada, with over 35 years of experience in telecommunications and service management.
Title and Current Position
Claude Lemelin holds the title of Chargé Principal De Programme at TELUS. He operates out of Quebec, Quebec, Canada, where he is responsible for overseeing significant programs within the organization. His current role reflects a continuity of his long-term association with TELUS, where he has held various senior-level management positions over the years.
Professional Career at TELUS
Claude Lemelin has been a part of TELUS Communications for over 11 years, occupying numerous senior management roles. From 2012 to 2016, he served as Directeur général service client RITM et assurance des services, dealing with service assurance and the management of customer service for RITM. Prior to that, he was the Directeur service clients from 2008 to 2012. His extensive career at TELUS highlights his commitment and the integral role he plays within the company.
Past Roles in Other Companies
Before joining TELUS, Claude Lemelin accumulated substantial experience in various leadership positions. He worked at G4S as Directeur général est du Québec from 2005 to 2008 and at Superior Propane in a similar role from 2001 to 2005. His early career included a 20-year tenure at Vidéotron, where he progressed from Technician to team leader and eventually Directeur service technique, showing his growth and adaptability in the technical services field.
Education and Academic Background
Claude Lemelin pursued his education at Université Téluq and the University of Quebec. The academic credentials he earned there prepared him for a diversified career in the telecommunications and service management industries. His educational background has equipped him with the foundational knowledge necessary for his roles in high-level management and technical services.
Industry Experience and Leadership Skills
With over 35 years of experience in the telecommunications and service management sectors, Claude Lemelin has established himself as an expert in managing large-scale customer service operations. His versatile skill set was honed through multiple director-level positions in different companies. Starting his career as a technician and team leader, he has a strong technical background that complements his leadership capabilities.