Claudia Z.
About Claudia Z.
Claudia Z. is a Strategy Manager at TELUS, specializing in Security Awareness Training and Communications in Montreal, Quebec, Canada.
Current Role at TELUS
Claudia Z. is currently employed at TELUS as a Strategy Manager, focusing on Security Awareness Training and Communications. Based in Montreal, Quebec, Canada, she oversees the development and implementation of strategic initiatives aimed at enhancing security awareness within the organization. Her role involves coordinating communication efforts to disseminate key security messages and train employees on best practices to maintain a secure operational environment.
Previous Roles at TELUS
Claudia Z. has held multiple roles at TELUS over the years. Prior to her current position, she served as Learning Specialist II and Training Coordinator for the Google Service Desk and Google Cloud Platform from 2019 to 2020. From 2017 to 2018, she was a Business Analyst and Content Strategist for the Google Service Desk and Google Workspace. Additionally, she worked as a Business Analyst for TELUS Business from 2015 to 2017 and as Help Desk V focusing on Google Service Desk and Google Workspace from 2012 to 2015.
Experience in Academia and Media
Claudia Z. has significant experience in academia and media. She was a Lecturer and Media Lab Coordinator at UCDB - Universidade Católica Dom Bosco from 2007 to 2008. From 2002 to 2007, she served as Dean of Journalism, Lecturer, and Media Lab Coordinator at Universidade Estácio de Sá in Campo Grande, Brazil. Her media experience includes working as a Journalist at TV Brasil Pantanal from 1998 to 2005 in Mato Grosso do Sul, Brazil. Claudia coordinated media labs at two universities in Brazil, demonstrating her multifaceted expertise in both educational and media settings.
Educational Background
Claudia Z. has a diverse educational background. She is currently pursuing an MBA in Marketing at MBA USP/Esalq, expected to be completed in 2024. She holds a Graduate Certificate in Business Administration from Concordia University and a Baccalauréat in Film/Cinema/Video Studies from Université de Montréal. Claudia also studied Media and Journalism at the University of Florida, earning credentials from the Institute on Media and Journalism under the U.S. State Department Fulbright program. Additionally, she achieved a Master’s in Communication from Universidade Estadual Paulista Júlio de Mesquita Filho and a Baccalaureate and Graduate Certificate in Multimedia from Universidade Federal de Mato Grosso do Sul.
Tenure at TELUS
Claudia Z. has been a dedicated employee at TELUS for over a decade, starting in 2012. Throughout her tenure, she has transitioned through various roles that enhanced her expertise in business analysis, content strategy, and training coordination. Her long-standing commitment to TELUS underscores her adaptability and continuous professional growth within the company.