Corinne Niddrie
About Corinne Niddrie
Corinne Niddrie is a Business Analyst II at TELUS with over 15 years of experience in customer service and management roles.
Current Role at TELUS
Corinne Niddrie currently holds the position of Business Analyst II at TELUS. In this role, she is involved in analyzing business processes and providing insights to drive organizational efficiency. Her responsibilities likely include data analysis, project management, and process improvement efforts to support business objectives.
Previous Roles at TELUS
Before her current role, Corinne Niddrie has held multiple positions at TELUS over the past eight years. She served as Customer Success Escalations Manager from 2019 to 2021, focusing on resolving customer issues and improving service delivery. Prior to that, she worked as Business Analyst for one year from 2018 to 2019, and as Loyalty and Retention Representative from 2015 to 2018, where she developed significant expertise in loyalty and retention strategies.
Experience in the Food and Beverage Industry
Corinne Niddrie spent a decade in the food and beverage industry before transitioning to telecommunications. From 2003 to 2013, she worked at Red Robin as Assistant General Manager in Vancouver, British Columbia, Canada. This role would have involved overseeing daily operations, managing staff, and ensuring customer satisfaction, laying a robust foundation in customer service and management.
Educational Background
Corinne Niddrie studied Political Science at Capilano University from 2005 to 2008. This academic background provides her with a solid understanding of political systems and analytical skills, which are likely advantageous in her various roles that require strategic thinking and problem-solving capabilities.
Career Transition
Corinne Niddrie transitioned from roles focused on customer success and management to a business analyst position within TELUS. Leveraging over 15 years of experience in customer service and management, she has successfully advanced in the telecommunications sector, evidencing adaptability and continuous professional growth.