Courtney Wiebe
About Courtney Wiebe
Courtney Wiebe is a Business Analyst II at TELUS Health in Burnaby, with a background in marketing and extensive experience in business analysis and team management.
Company
Courtney Wiebe is currently employed at TELUS Health in Burnaby, where she holds the position of Business Analyst II. Her role involves various responsibilities tied to strategic planning and operational efficiency, enhancing the overall performance of the company.
Title
In her current role as Business Analyst II at TELUS Health, Courtney Wiebe takes on critical tasks to support the organization. Her role includes consulting on training and quality requests, implementing new communication strategies, and aiding critical organizational change management initiatives.
Education and Expertise
Courtney Wiebe earned her Bachelor of Business Administration (BBA) in Marketing from the Beedie School of Business at Simon Fraser University (SFU). She studied from 2006 to 2013, gaining a strong foundation in business principles and marketing strategies, which she applies to her current role at TELUS Health.
Background
Courtney Wiebe has a diverse professional background, having worked at TELUS Health in various capacities. She previously served as a Business Analyst I from 2013 to 2014. Prior to joining TELUS Health, she worked as a Team Manager - Client Care at TELUS from 2011 to 2012 and as a Learning Specialist II from 2008 to 2011. She also gained experience as a student at the Beedie School of Business at SFU from 2012 to 2013.
Achievements
Throughout her career, Courtney Wiebe has made notable contributions. She implemented a communication strategy focused on shorter, visual messaging, aligned with modern trends. Leveraging principles from the book 'Essentialism,' she streamlined and focused strategic priorities for her team. She also developed a comprehensive customer service skills training program with coaching recommendations and plays a key role in supporting change management initiatives within the Physician Solutions operations team.