Craig Mc Laughlin
About Craig Mc Laughlin
Craig Mc Laughlin is the Director of Operations at TELUS in Calgary, Canada, with over two decades of experience in various managerial roles within the company.
Title
Craig McLaughlin holds the title of Director - Operations at TELUS, where he is based in the Calgary, Canada area. His role encompasses overseeing significant aspects of operations within the company.
Current Role at TELUS
Craig McLaughlin currently serves as Director - Operations at TELUS. He has been leading the Wireline Order Entry for Small, Medium, Large, and Enterprise customers since March 2018. His responsibilities include overseeing the provisioning of fibre and copper, voice, and data services.
Previous Roles at TELUS
Craig McLaughlin has accumulated over two decades of experience at TELUS, holding various managerial positions. He worked as a Business Planning Manager from 2007 to 2010, an Operator Services frontline manager from 2002 to 2007, and a Consumer Sales Solutions Manager from 2000 to 2002. Earlier in his career at TELUS, he also held the role of Manager from 2000 to 2009.
Education and Expertise
Craig McLaughlin studied at Simon Fraser University, where he focused on Criminology and Psychology from 1996 to 1998. His educational background has provided him with a solid foundation in understanding human behavior, which complements his extensive managerial experience in the telecommunications industry.