Dale Umali
About Dale Umali
Dale Umali is a Store Manager at TELUS in Lynn Valley Centre and Park Royal, with over 8 years of experience in the retail industry and a background in professional dance.
Current Role at TELUS
Dale Umali currently serves as a Store Manager at TELUS, specifically managing the locations in Lynn Valley Centre and Park Royal. In this role, he leverages his extensive retail experience to lead teams, oversee daily operations, and ensure high levels of customer satisfaction. His leadership focuses on achieving top sales and profitability metrics while actively working to reduce operational shrink.
Previous Experience at Steve Nash Fitness World and Sports Club
Dale Umali worked as a Front Desk Attendant at Steve Nash Fitness World and Sports Club from 2018 to 2020. During his tenure, he was responsible for handling customer inquiries, providing excellent member service, and supporting the daily operations of the fitness facility. His experience in this role helped him develop strong customer service skills and a keen understanding of client needs.
Leadership Roles at Best Buy Canada
Dale Umali has extensive experience with Best Buy Canada, having held various leadership roles over several years. From 2015 to 2018, he was the Store Manager for the mobile section at multiple locations, including Park Royal, Cambie, Lougheed Mall, and Coquitlam Centre. Additionally, he served as an Assistant Manager/Sales Lead in 2015 for eight months at Pacific Centre Mall. His earlier roles included Mobile Specialist from 2013 to 2015, and Operations Senior from 2012 to 2013. Throughout these positions, he developed and led multiple teams, achieved top sales, and improved customer satisfaction.
Educational Background
Dale Umali attended the British Columbia Institute of Technology, where he studied Business/Commerce, General, from 2012 to 2014. His education provided a solid foundation in business principles and practices, which he has applied throughout his numerous roles in the retail industry.
Professional Dance Career
In addition to his retail management career, Dale Umali is also a professional dancer and teacher. He has worked with Disney, Dinér en Blanc, and Atmos Entertainment, performing at high-profile events such as Canada Day, Vancouver International Dance Festival, and World of Dance. His passion for dance complements his professional life, showcasing his versatility and dedication to his craft.