Dana Marie Kantor
About Dana Marie Kantor
Dana Marie Kantor is a Client Care Representative at TELUS in Burnaby, British Columbia, with over 10 years of customer-facing experience across various industries.
Current Role at TELUS
Dana Marie Kantor is currently employed as a Client Care Representative at TELUS in Burnaby, British Columbia, Canada. In this role, Dana provides frontline support to clients, addressing their needs and inquiries efficiently. Customer-first attitude and fast-paced problem-solving skills are integral to her performance, ensuring that customer satisfaction remains high.
Prior Experience in Customer Service and Administration
Dana Marie Kantor has accumulated over 10 years of customer-facing experience in various sectors, including telecommunications, food and beverage, and real estate. Previous roles include Inside Sales Representative at T2 Systems, Traffic Controller at Universal Health and Safety, Administrative Assistant at Global Relay, and Office Manager at RE/MAX. Each position has honed her skills in client interaction, administrative tasks, and sales, preparing her for diverse challenges faced in client care roles.
Educational Background
Dana holds a diploma in Business Administration and Management from Okanagan College, which she completed between 2014 and 2016. Additionally, she has furthered her education through Coursera, earning a Project Management Certificate from 2022 to 2023. This continuous learning demonstrates her commitment to professional development and her intention to move into project-focused roles.
Career Transition and Development
Dana is actively pursuing further education to transition into a project-focused role. Her recent Project Management Certificate from Coursera represents a step in this direction. Her expanded skill set aims to blend her existing strengths in customer service with new project management capabilities, positioning her well for future opportunities in project coordination and management.
Team Collaboration Skills
Throughout her career, Dana has exhibited a strong team player mentality. Her ability to collaborate effectively in various working environments has been a key asset. This includes her roles at T2 Systems and RE/MAX, where teamwork and cooperation were crucial for operational success. Her collaborative approach ensures she is an effective contributor to any team setting.