Dana Robinson
About Dana Robinson
Dana Robinson is a Client Care Representative at TELUS with over 20 years of experience in customer service, known for strong organizational skills and exceptional communication abilities.
Title
Dana Robinson currently holds the position of Client Care Representative at TELUS. In this role, Dana leverages extensive experience in customer service to address client needs efficiently and courteously.
Past Professional Experience
Dana Robinson's professional background includes serving as an Associate Admissions Representative at Everest College from 2012 to 2013 in Barrie, Ontario. Earlier, Dana was an Independent Business Owner at Avon Canada and operated their own daycare business, Smiles 'n' Giggles Home Daycare, both roles held from 2002 to 2011 in Brampton, Ontario.
Education and Certifications
Dana Robinson attended St. Paul's High School and further enhanced their skill set by obtaining a Counselling & Coaching Certificate in 2013. This certification has strengthened Dana's ability to connect with people on a personal level, an essential skill for customer service roles.
Skills and Expertise
With over 20 years in customer service, Dana Robinson possesses strong organizational skills and is known for innovative thinking. Dana is recognized for exceptional written and verbal communication abilities, as well as being adept at conflict resolution and active listening. These skills are complemented by an energetic work attitude and a courteous demeanor.
Professional Values
Dana Robinson is committed to ongoing learning and personal development. A firm believer in integrity, Dana strives to perform all tasks with a high ethical standard, ensuring a trustworthy and reliable approach to client care.