Danny Boyer
About Danny Boyer
Danny Boyer is a customer accounts manager at TELUS and a loyalty/retention specialist at Koodo in Montreal, Quebec, Canada, with over 15 years of experience in customer loyalty and retention roles.
Current Role at Koodo
Danny Boyer currently works in the area of customer loyalty and retention at Koodo in Montreal, Quebec. His role focuses on ensuring customer satisfaction and retaining clients through various retention strategies. He utilizes his extensive experience in customer loyalty to manage customer accounts effectively.
Current Position at TELUS
Since August 2017, Danny Boyer has been serving as a customer account manager at TELUS, situated in Montreal. His responsibilities involve managing client accounts and ensuring high standards of customer service. His role requires effective account management skills and a deep understanding of customer needs.
Previous Work Experience in the Food Industry
Before transitioning to the telecommunications sector, Danny Boyer spent 15 years in the food industry working for KFC - Hi-Flyer & Olympus Food Inc. His roles included agent, supervisor, and assistant manager. From 1995 to 2010, he honed his skills in operations management, team supervision, and customer service, laying a foundation for his later career in customer loyalty and retention.
Educational Background
Danny Boyer attended Cavelier de Lasalle, achieving a Diplôme d'études secondaires (DES) from 1991 to 1996. He later pursued studies at Cegep André Laurendeau, where he earned a diploma in Communication, général, from 1998 to 2000. This educational background provided him with valuable communication skills applicable to his roles in customer service management.
Experience in Customer Loyalty and Retention
With over 15 years of experience in roles focused on customer loyalty and retention, Danny Boyer brings a wealth of knowledge to his current positions. His experience includes managing client relationships, addressing customer concerns, and implementing retention strategies to maintain customer satisfaction and loyalty. His career path demonstrates a strong commitment to enhancing customer relations.