Darren Ketlo
About Darren Ketlo
Darren Ketlo is the Manager of Community and Service Excellence at TELUS in Prince George, British Columbia, with a background in sales and business administration.
Current Role at TELUS
Darren Ketlo currently holds the position of Manager - Community and Service Excellence at TELUS in Prince George, British Columbia, Canada. This role focuses on enhancing community engagement and service excellence within the organization, leveraging his extensive background in customer service and community interaction.
Career Progression at TELUS
Darren Ketlo has been with TELUS since 2013, showcasing a long-term commitment to the company. His roles have included Residential Consultant, Team Lead/Manager, and Corporate Store Manager before transitioning to his current managerial role in 2021. This progression highlights his growth and adaptability within the telecommunications sector.
Previous Experience in Telecommunications
Before his current role, Darren Ketlo gained valuable experience as a Senior Sales Associate at Koodo Mobile and as a Sales Consultant at WOW! mobile boutique in Pine Centre Mall. These roles enabled him to develop strong sales skills and a deep understanding of customer needs within the retail environment.
Educational Background
Darren Ketlo has a solid educational foundation in business and management. He earned a Bachelor of Commerce (B.Com.) in Business/Commerce, General & Marketing from the University of Northern British Columbia from 2014 to 2016. Prior to that, he achieved a Business Administration Diploma and Certificate from the College of New Caledonia, studying Management, Marketing, and Business Administration from 2010 to 2014.
Skills and Expertise
Darren Ketlo possesses strong skills in customer service, community engagement, and sales. His roles have involved training, presenting, and managing teams, showcasing his effective communication skills and leadership capabilities. His comprehensive understanding of business administration is supported by a robust educational background and varied managerial roles within the telecommunications industry.