Dattupragnu Nellutla
About Dattupragnu Nellutla
Dattupragnu Nellutla is a Technical Customer Service Agent II at Telus with over seven years of experience in technical support and system maintenance.
Title
Dattupragnu Nellutla currently holds the position of Technical Customer Service Agent II at TELUS. This role involves addressing technical issues, providing customer support, and ensuring successful resolution of service-related inquiries.
Company
Dattupragnu Nellutla is employed by TELUS. TELUS is a Canadian multinational telecommunications company that provides a wide range of telecommunication products and services, including internet access, voice, entertainment, healthcare, and video services.
Education and Expertise
Dattupragnu Nellutla studied at Lambton College, where he achieved an associate degree. His education spanned from 2014 to 2016 and focused on building a strong foundation in technical skills relevant to his career.
Professional Background
Dattupragnu Nellutla has over seven years of experience with TELUS, starting as a Technical Customer Service Agent I in 2016 for 7 months, before progressing to Technical Customer Service Agent II. Prior to working at TELUS, he served as a System Technician at Renewed Computer Technology for 6 months in 2015. Before that, he was a Network Administrator Trainee at Lakshya Technologies in Hyderabad, Telangana, India for 11 months in 2013.
Technical Skills and Experience
Throughout his career, Dattupragnu Nellutla has gained diverse technical expertise. His role at TELUS has honed his skills in technical problem-solving and customer service. His stint at Renewed Computer Technology provided hands-on experience in system maintenance and troubleshooting. Additionally, an 11-month trainee program at Lakshya Technologies helped him develop foundational skills in network administration.