Dave Laderoute
About Dave Laderoute
Dave Laderoute is a Client Service Manager II at TELUS with over 40 years of experience in change management and client services within the telecommunications industry.
Current Role at TELUS
Dave Laderoute currently serves as a Client Service Manager II at TELUS. In this role, he focuses on client services, ensuring customer satisfaction and effectively managing client relationships within the telecommunications industry. His responsibilities include coordinating with various departments to address client needs, providing support, and enhancing the client experience. With his extensive background in change management, he is well-equipped to handle the challenges associated with client service management.
Previous Roles at TELUS
Before transitioning to his current role, Dave Laderoute held multiple positions at TELUS. He served as the Change Management Team Leader from 1996 to 2011, overseeing change management processes and leading a team to implement organizational changes effectively. Prior to that, he worked as a Change Manager from 1979 to 2007, accumulating substantial experience in managing and guiding change initiatives. His extensive tenure at TELUS reflects a deep understanding of the company's operations and dynamics.
Career Longevity at TELUS
Dave Laderoute's career at TELUS spans over 40 years, having started in 1979. His lengthy tenure at the company demonstrates a strong commitment and deep association with TELUS. Throughout these four decades, he has witnessed and contributed to significant organizational transformations, positioning him as a knowledgeable and experienced professional within the telecommunications industry.
Expertise in Change Management
Dave Laderoute has a profound expertise in change management, gained through his extensive career at TELUS. His roles as Change Manager and Change Management Team Leader have provided him with comprehensive skills in managing organizational change. He has effectively led change initiatives, ensuring smooth transitions and minimizing disruptions within the company. This expertise is crucial for his current responsibilities in client services, where adaptability and responsiveness to change are essential.