David Friese
About David Friese
David Friese is a Senior Business Analyst – Sales Quality Coach at TELUS in Montreal, Quebec, Canada, with over 20 years of experience in the technology industry.
Company
David Friese currently works at TELUS, a major telecommunications company headquartered in Canada. TELUS is known for its focus on customer care, network innovation, and providing support across various telecommunications services.
Title
David Friese holds multiple positions at TELUS, including Senior Business Analyst – Sales Quality Coach, Customer Care Manager, and Sales Executive. These roles involve significant responsibility in overseeing sales quality, customer care, and executive sales strategies.
Career at TELUS
David Friese's tenure at TELUS spans over two decades, marked by progressive roles. His experience includes positions such as Channel Engagement Manager (2008-2010), Business Analyst in Calgary (2005-2007), TBS Client Care Representative in Calgary (2003-2005), and Consumer Client Care in Calgary (2000-2002). His long-standing association with TELUS highlights his expertise in sales enablement, executive business-to-business sales, and operations.
Education and Expertise
David Friese earned a Bachelor of Fine Arts (BFA) in Drama from the University of Calgary, completing his studies from 1998 to 2000. He leverages his educational background to foster a premier sales organization culture at TELUS, focusing on sales enablement, systematic reporting, and strategic relationship management.
Sales Enablement and Strategy
With over 20 years of experience in the technology industry, David Friese is responsible for developing and implementing a Premier Sales Organization (PSO) culture and methodology. He focuses on emerging business growth and training strategies, fostering strategic relationships with the Sales Leadership Team and PSO National to drive national results and adoption.