David Howard
About David Howard
David Howard is the Manager of Community & Service Excellence at TELUS in Burnaby, British Columbia, with over a decade of experience in various roles within the company.
Company
David Howard currently works at TELUS, a major telecommunications company in Canada. His current position is Manager - Community & Service Excellence, based in Burnaby, British Columbia. David has been with TELUS for over a decade, underscoring his long-term commitment and continued professional development within the company.
Title
David Howard holds the title of Manager - Community & Service Excellence at TELUS. His responsibilities likely include leading and enhancing community engagement initiatives, ensuring top-tier service excellence, and managing a team dedicated to these areas.
Education and Expertise
David Howard completed his education at the Northern Alberta Institute of Technology (NAIT), earning a diploma in Business Administration and Management, General, over a two-year period from 2005 to 2007. This educational background has played a crucial role in his career progression from technical roles to management.
Career Background
David Howard has a broad and extensive career in the telecommunications industry. He started his career as a Sales Consultant at Bell from 2007 to 2010. He then joined TELUS, where he served in several roles: Telecommunications Technician from 2011 to 2018, Business Analyst from 2018 to 2019, Field Service Manager from 2019 to 2020, and now Manager - Community & Service Excellence. His journey reflects a steady career progression from technical and analytical roles to managerial positions.
Professional Journey
David Howard's professional journey has seen a transition from technical roles to management. Beginning his career at Bell as a Sales Consultant, he gained foundational experience in customer service and sales. He then moved into technical roles at TELUS, where he worked as a Telecommunications Technician for seven years. Leveraging his background in business administration, he transitioned to a Business Analyst role, followed by a managerial position as Field Service Manager, and now as Manager - Community & Service Excellence.