David Mc Phail
About David Mc Phail
David Mc Phail is the Director of Performance Culture at TELUS, recognized for significantly enhancing employee engagement and performance management processes.
Current Position at TELUS
David Mc Phail is the Director of Performance Culture at TELUS. In his role, he is responsible for enhancing the performance culture within the organization. His work involves implementing and overseeing initiatives that aim to boost employee engagement and performance.
Previous Roles at TELUS
David Mc Phail previously served as the Director of Learning and Development at TELUS from 2000 to 2008. In this position, he was in charge of developing and managing programs aimed at improving employee skills and knowledge. His efforts contributed to significant advancements in the company's learning and development framework.
Achievements in Employee Engagement
Between 2010 and 2014, David Mc Phail played a crucial role in boosting employee engagement in a 30,000+ organization by 31%. During the same period, he also managed to increase the engagement of his personal team by 30%. These efforts were part of a broader initiative to foster a more committed and motivated workforce.
Corporate Performance Management Improvements
David Mc Phail strengthened and improved the corporate scorecard and the interlock of annual objective setting at TELUS. From 2010 to 2014, these efforts led to a 25% increase in the evaluation of performance management processes and outcomes by employees and leadership. His work focused on aligning objectives and enhancing the clarity and accountability within the performance evaluation framework.
Recognition Program and Awards
David Mc Phail created and executed the recognition core program for TELUS, which included developing an online recognition application. In 2010, TELUS received the Recognition Professionals International Award Top Company Award for this recognition program. This achievement underscored the success and impact of the recognition initiatives led by David Mc Phail.