Dawn Williams
About Dawn Williams
Dawn Williams is the Director of IT Information Services with extensive experience in leading IT Shared Services, focusing on Quality Assurance, Development, and PMO.
Title
Dawn Williams holds the title of Director, IT Information Services. Her role involves overseeing a variety of IT operations and initiatives within the organization.
Current Role at IT Information Services
Dawn Williams is currently the Director of IT Information Services. She is responsible for managing several aspects of IT, including development, Quality Assurance, and Project Management Office (PMO). Located in Toronto, Ontario, Canada, she brings extensive experience in IT management to her current position.
Previous Experience at TELUS
Before her current role, Dawn Williams worked at TELUS Communications. She served as the Director of IT Information Services and Director of IS Quality Assurance. From 2007 to 2010, she led IS Quality Assurance initiatives, focusing on maintaining and improving IT quality standards.
Expertise in IT Shared Services and Quality Assurance
Dawn Williams has extensive experience in leading IT Shared Services and Quality Assurance. Her expertise spans development and the Project Management Office (PMO). Her proven ability to manage IT service quality has been a significant factor in her career.
Background in IT Management
Dawn Williams has a strong background in IT Information Services management. Her leadership roles at TELUS and her current position underscore her capability in overseeing complex IT operations and ensuring they meet high-quality standards.