Dayle Bixby (She/Her)
About Dayle Bixby (She/Her)
Dayle Bixby is the Field Support Manager at TELUS in Calgary, Alberta, Canada, with over 15 years of experience in various roles within the company.
Current Role at TELUS
Dayle Bixby currently serves as the Field Support Manager at TELUS in Calgary, Alberta, Canada. In this role, she is responsible for overseeing field operations, ensuring that support services align with company standards, and effectively addressing any operational issues that arise. Dayle's extensive experience within the company allows her to bring a deep understanding of TELUS' systems and processes to her position.
Previous Experience in Process Improvement
From 2016 to 2018, Dayle Bixby worked as a Process Improvement Consultant at TELUS. During her two-year tenure, she focused on analyzing existing processes, identifying areas for optimization, and implementing improvements to enhance operational efficiency. Her role required a keen eye for detail and a strong analytical mindset, contributing significantly to her comprehensive skill set in process management.
Project Management Expertise
Between 2014 and 2016, Dayle Bixby was employed as a Project Manager II at TELUS. In this capacity, she managed multiple projects concurrently, coordinating with various departments to ensure timely delivery and adherence to project goals. Her responsibilities included project planning, risk management, and resource allocation, which provided her with in-depth experience in project management methodologies.
Extensive Tenure at TELUS
Dayle Bixby has a long-standing career at TELUS, spanning over 15 years. She has held various roles including Customer Care Specialist, Loyalty and Retention Specialist, Learning Specialist, Team Manager, Business Analyst II, Project Manager II, Process Improvement Consultant, and currently, Field Support Manager. Her extensive tenure reflects a deep commitment to the company and a thorough understanding of its operations and culture.
Work History in Calgary and Montreal
Dayle Bixby’s career at TELUS has seen her operate in both Calgary, Alberta, and the Montreal, Canada Area. Her diverse roles across these locations include Customer Care Specialist, Team Manager, and Business Analyst II, highlighting her flexibility and adaptability in different regional and operational contexts. This geographical experience enriches her perspective on TELUS’ broad operational landscape.