Dean Graham
About Dean Graham
Dean Graham is a Manager at TELUS, based in Toronto, Ontario, Canada, with over 15 years of experience in operations management.
Title
Dean Graham holds the position of Manager at TELUS, a major telecommunications company. His role involves overseeing various operational aspects to ensure efficient business processes. Dean's responsibilities likely include managing teams, strategizing for optimal performance, and ensuring customer satisfaction.
Work Experience at TELUS
Dean Graham is currently employed at TELUS, where he serves as a Manager. His responsibilities encompass oversight and strategic management of operations. With his extensive experience, he is well-placed to contribute to the company's goals of delivering top-tier telecommunications services.
Support for Avaya and Cisco Contact Centres
Since 2008, Dean Graham has been providing support for Avaya and Cisco Contact Centres. His expertise in these specific systems is crucial for the effective operation and troubleshooting of contact centre functions. His long-term involvement suggests a deep understanding of the technology and processes involved.
Location
Dean Graham is based in Toronto, Ontario, Canada. His location places him in a major Canadian business hub, which is advantageous for connecting with key industry players and staying updated with market trends.
Experience in Operations Management
Dean Graham brings over 15 years of experience in operations management. His extensive background indicates a strong capability in optimizing business processes, managing teams, and ensuring operational efficiency. This depth of experience is pivotal for executing his managerial duties effectively.