Dean Stanton
About Dean Stanton
Dean Stanton is the Director of Managed IT Service Operations and Client Service Management at TELUS, based in Vancouver, British Columbia, Canada.
Current Role at TELUS
Dean Stanton currently holds the position of Director, Managed IT Service Operations and Client Service Management at TELUS. His responsibilities include overseeing the managed IT services and client service management functions from the office in Vancouver, British Columbia, Canada. His role involves leading operations and ensuring client satisfaction within the managed IT services domain.
Professional Tenure at TELUS
Dean Stanton has been with TELUS for over a decade, illustrating a solid commitment to the company. Throughout his tenure, he has transitioned through various roles, starting as a Senior Product Manager for IT Outsourcing from 2009 to 2011, and subsequently as Manager, Information Services from 2011 to 2013. In 2013, he briefly served as Acting Director, Managed IT Operations for two months before taking on his current directorial position.
Previous Experience at Syscom Consulting
Before his long-term engagement with TELUS, Dean Stanton worked at Syscom Consulting as Director, Service Management and PMO for eight years, from 2002 to 2010. During this period, he honed his skills in service management and project management, providing a solid foundation for his later career at TELUS.
Educational Background
Dean Stanton pursued higher education at Kwantlen Polytechnic University, where he studied from 1992 to 1994. This academic experience provided him with the foundational knowledge and skills that have supported his professional journey in IT service management and client service operations.
Career Progression
Dean Stanton has demonstrated significant career progression within TELUS. His career path includes a series of promotions and role transitions, from working as a Manager, Information Services, to serving in an acting director capacity, and eventually ascending to his current role as Director, Managed IT Service Operations and Client Service Management. This trajectory underscores his expertise and value within the company.