Deanna Iwaskiw
About Deanna Iwaskiw
Deanna Iwaskiw is a Senior Program Manager at TELUS in Edmonton, Alberta, Canada, with over 15 years of experience in the telecommunications industry, specializing in process improvement and project management.
Current Role at TELUS
Deanna Iwaskiw is currently employed as a Senior Program Manager at TELUS in Edmonton, Alberta, Canada. In this role, she oversees large-scale projects and ensures their alignment with business objectives. She is instrumental in driving program success through meticulous planning, execution, and stakeholder engagement.
Previous Roles at TELUS
Deanna Iwaskiw has held several key positions at TELUS over the years. Prior to her current role, she served as Operations Manager, BCNI (2019-2021) and Operations Manager, NGM (2018-2019). Earlier, she worked as Client Service Manager (2016-2018) and Account Support Representative (2012-2016). She initially joined TELUS as a Technical Specialist in 2007 and held that position until 2012.
Education and Certifications
Deanna Iwaskiw has a solid educational background with certifications in both Business Analysis from the University of Alberta Faculty of Extension (2010-2011) and in Information Technology from the Southern Alberta Institute of Technology (1999). She also holds a diploma in Hospitality Administration/Management from the Southern Alberta Institute of Technology (1993-1994). Additionally, she is certified in Lean Six Sigma, which has significantly contributed to her role in process improvement.
Industry Experience
With over 15 years of experience in the telecommunications industry, Deanna Iwaskiw has honed her skills in project management and process improvement. This experience spans a variety of roles, including her stint as Product Specialist at MTS Allstream (2005-2007) and Inside Sales Representative at Long View Systems (2001-2003). Her expertise has been crucial in the integration of new technology platforms at TELUS.
Professional Achievements
Deanna Iwaskiw has led a team that successfully implemented a major process improvement initiative at TELUS, resulting in a 20% increase in operational efficiency. Her Lean Six Sigma certification has been instrumental in driving continuous improvement projects. Additionally, she regularly mentors junior project managers and business analysts, contributing to the development of future leaders at TELUS.