Deepak Panchal
About Deepak Panchal
Deepak Panchal is a Channel Manager at TELUS with 17 years of experience in client relations, sales, and customer service.
Current Role at TELUS
Deepak Panchal currently serves as a Channel Manager at TELUS. In this role, he applies his extensive experience in managing multiple clients, vendors, and centers for outsourced activities. Deepak is known for his visionary leadership and decisive management style, and he leverages these skills to optimize performance and drive results.
Previous Roles at TELUS
Deepak Panchal has a rich history with TELUS, having held multiple positions over the years. In 2021, he worked as a Store Manager in Oakville, Ontario for four months. Prior to that, he served as a Sales Representative from 2018 to 2019 for ten months, where he honed his sales and customer service skills.
Experience at Koodo
Deepak Panchal worked as a Store Manager at Koodo from 2019 to 2021, spending two years in Mississauga, Ontario. Here, he gained valuable experience in client relations, tele and field sales, customer services, and retention. His role required strong oral and written communication skills, which he utilized to build and maintain strong customer relationships.
Career at Vodafone
Deepak Panchal's career includes significant roles at Vodafone. He served as a Deputy Manager from 2015 to 2018 and as a Sr Executive from 2007 to 2010. His tenure at Vodafone helped him develop expertise in transitions of various processes, managing outbound and inbound operations, quality, and client relationships.
Other Managerial Roles
Before his roles in Canada, Deepak Panchal held managerial positions in India. He worked as a Manager at Advantmed from 2014 to 2015 and Delisha Enterprise from 2013 to 2014. Additionally, he served as a Sr Manager at Aditya Birla Minacs Worldwide Ltd. from 2010 to 2013. These roles provided him with a solid foundation in P&L management, MIS and data analytics, manpower forecasting, and rostering.
Professional Skills and Expertise
Deepak Panchal holds a Green Belt Six Sigma certification, which complements his 17 years of experience in client relations, tele and field sales, customer services, and retention. He is skilled in managing multiple clients and vendors, overseeing transitions of various processes, and handling both outbound and inbound operations. Known for his strong communication skills, Deepak has a track record of building relationships and collaborating effectively with team members.