Deepti Mishra, Pmp,Itil
About Deepti Mishra, Pmp,Itil
Deepti Mishra is a Senior Manager in Transition and Transformation at TELUS, with extensive experience in IT transformation and project management across multiple industries and geographies.
Current Title and Role
Deepti Mishra currently holds the position of Senior Manager - Transition and Transformation at TELUS in the Toronto, Canada area. In this role, she oversees the successful transitioning and transforming of IT services, ensuring optimized processes and efficient management of projects. Her responsibilities include handling transitions and transformations across various sectors within the organization.
Professional Experience
Deepti Mishra has extensive professional experience, having worked in various senior roles across multiple organizations. Prior to her current role, she served as Program Head at Met-Scan Canada for six months and Group Head at NIIT Technologies for two months in 2018. She also served as Project Head at NIIT Technologies Limited from 2015 to 2017 and held several managerial positions at CSC, including Senior Program Manager, Engagement Manager, and Transition Manager from 2006 to 2015. Her early career included a Research Engineer role at the Center for Development of Telematics from 2003 to 2004.
Educational Background
Deepti Mishra holds a Doctor of Philosophy (PhD) in Marketing/Marketing Management, General from the Indian Institute of Management, Lucknow, completed between 2014 and 2018. Additionally, she earned an MBA in International Business, with a GPA of 3.78/4.00, from the Indian Institute of Foreign Trade, completed from 2004 to 2006. Her academic foundation also includes a Bachelor’s degree in Electrical, Electronics, and Communications Engineering, achieved with an 88% score, from Motilal Nehru National Institute of Technology from 1998 to 2002.
Industry Expertise
Deepti Mishra has developed a robust expertise over 14 years in IT transformation, having worked across various geographies and industries. She specializes in managing projects, programs, processes, and IT operations within a global outsourcing delivery model, coordinating teams across multiple continents. She has led significant business transformation projects within banking, insurance, and telecom sectors and is passionate about the impact of next-generation technologies on the IT landscape.
Awards and Recognitions
Deepti Mishra has been recognized for her contributions to technology and leadership. She was honored with the 'Technology Rising Star' award, which is given to the top 100 women globally by the National Women of Color-STEM community, USA. Additionally, she has authored the book 'Be a Game Changer,' further establishing her expertise and thought leadership in the field.