Denis Lapointe
About Denis Lapointe
Denis Lapointe is the Directeur General Assurance du Service/Network Assurance at TELUS, with over 20 years of experience in various leadership roles within the company. He has a strong background in network assurance and service management, and has also worked at Bell Canada and Group Telecom.
Professional Title at TELUS
Denis Lapointe currently serves as the Directeur General Assurance du Service/ Network Assurance at TELUS. In this role, he is responsible for overseeing the company's service assurance and network assurance operations.
Career History with TELUS
Denis Lapointe has been with TELUS for over 20 years. He has held various positions, including Directeur, Directeur Général, and Directeur général exploitation, spanning from 2002 to the present. His roles have primarily focused on service and network assurance. He served as Directeur général exploitation for TELUS Affaires from 2009 to 2015 in Montreal and worked as a Directeur from 2002 to 2009.
Earlier Career Experience
Before joining TELUS, Denis Lapointe worked at Group Telecom as Directeur Général Exploitation from 2000 to 2002. His early career includes roles at Bell Canada, such as Directeur Ligne de Coach, Dispatch-Loading, Directeur I&R, and Technicien I&R résidence et Affaires. He started his professional journey at Molson Canada as a Journalier and played junior-level hockey in the Quebec Major Junior Hockey League (LHJMQ) for three years.
Educational Background
Denis Lapointe studied at McGill University, where he completed the Advanced Management Course and obtained a Mini-MBA Cycle 2 in 2013. He also achieved a certificate in Management with AMC from 2012 to 2013. This education has equipped him with advanced managerial skills, which have been integral to his various leadership roles.
Expertise in Telecommunications
Denis Lapointe has extensive experience in network assurance and service management within the telecommunications industry. His long tenure at TELUS underscores his depth of expertise in both technical and managerial roles. His career progression from technical positions to high-level directorial roles highlights his comprehensive understanding of telecommunications operations.