Dev Jude
About Dev Jude
Dev Jude is a Senior Business Analyst - ServiceNow at TELUS with over 20 years of experience in technology and business analysis.
Current Position at TELUS
Dev Jude is a Senior Business Analyst at TELUS, specializing in ServiceNow. Dev's role involves leveraging their expertise in business analysis to support and enhance the ServiceNow platform. With their extensive background in technology and business processes, they contribute to the efficiency and effectiveness of TELUS's operations.
Professional Journey at TELUS
Dev Jude has been with TELUS since 2008, serving in multiple roles over the years. Initially, Dev worked as a Client Services Manager II from 2008 to 2011, focusing on client needs and service delivery. Later, from 2014 to 2018, they held the position of Senior Technology Specialist in Vancouver, British Columbia, Canada. In their current role, they apply their skills in business analysis to the ServiceNow platform, making significant contributions to the company's technological advancements.
Experience at Trend Micro
Between 2013 and 2014, Dev Jude served as Senior Manager, Global Field Enablement - Customer Programs at Trend Micro. In this position, Dev was responsible for overseeing customer programs and global field enablement initiatives, contributing to enhanced customer satisfaction and program effectiveness.
Client Relationship Management at CA Technologies
Dev Jude gained valuable experience at CA Technologies, where they worked from 2003 to 2008. During this tenure, Dev held roles as a Client Relationship Manager and Account Manager. These roles involved managing client relationships and accounts, ensuring customer satisfaction, and driving business growth through effective account management strategies.
Educational Background
Dev Jude completed a Bachelor of Science degree at Aberystwyth University, from 1995 to 1999. The academic foundation provided by this degree has played a crucial role in Dev's professional development, particularly in the fields of technology and business analysis.