Diamant Fiku
About Diamant Fiku
Diamant Fiku is a Program Manager at TELUS in Toronto, with extensive experience in project and program management across various industries and countries.
Current Role at TELUS
Diamant Fiku currently serves as a Program Manager at TELUS in Toronto, Ontario, Canada. In this capacity, he has successfully led a digital transformation project that resulted in a 20% increase in operational efficiency. He also developed and implemented a vendor partnership strategy that reduced costs by 15% while improving service quality. Additionally, he played a key role in launching a new market segment for TELUS, contributing to a 10% growth in market share within the first year. Diamant is actively involved in mentoring junior project managers and sharing best practices in project management and IT service management.
Professional Experience at Arvato Systems North America
Diamant Fiku worked as a Senior Project Manager at Arvato Systems North America from 2020 to 2021 in Toronto, Ontario, Canada. During his tenure, he managed cross-functional teams across multiple international subsidiaries. His efforts ensured alignment with corporate objectives and local regulations. His role involved extensive contract management, including negotiating and managing multi-million dollar contracts with global vendors.
Career at Rogers Communications
From 2019 to 2020, Diamant Fiku served as a Senior Program/Project Manager at Rogers Communications. In this role, he facilitated the alignment of project goals with broader corporate objectives and local regulations. His responsibilities included overseeing project timelines, budgets, and resource allocation to ensure projects were completed efficiently and effectively.
Educational Background
Diamant Fiku holds a Bachelor of Science (B.Sc.) in Finance from Università di Bologna, where he studied from 2004 to 2008. Prior to that, he completed a Bachelor’s Degree in Informatics at the same institution from 2002 to 2004. He also earned a Master of Business Administration (M.B.A.) in International Management from the Canadian Institute of Technology (CIT). Diamant’s educational background provides a strong foundation in finance, informatics, and international management, supporting his extensive career in project and program management.
Certifications and Expertise
Diamant Fiku is a certified Agile practitioner with extensive experience in Scrum methodologies. He holds a PRINCE2 certification, demonstrating his expertise in managing projects within a structured framework. Diamant has facilitated numerous successful Agile transformations and contributed to the development of strategic management frameworks that have been adopted company-wide at TELUS. His participation in industry conferences and seminars allows him to share insights on project management and digital transformation strategies.