Dilip N AI R
About Dilip N AI R
Dilip N AI R is a Store Manager at TELUS and Retail Operations Manager at Toys"R"Us Canada in Toronto, with extensive experience in retail management and marketing.
Current Position
Dilip N AI R currently holds the position of Retail Operations Manager at Toys"R"Us Canada in Toronto, Ontario, Canada. Additionally, Dilip serves as a Store Manager at TELUS in the Toronto, Canada area. These roles involve overseeing retail operations, improving customer satisfaction, and managing sales teams.
Professional Experience at Toys"R"Us Canada
At Toys"R"Us Canada, Dilip implemented a new customer relationship management system, resulting in a 15% improvement in customer satisfaction scores. He also developed and led a strategic marketing campaign that increased holiday season sales by 20%. Further, Dilip conducted market research that informed the launch of a new product line and organized Below The Line Marketing events that boosted brand visibility and customer engagement. His efforts in redesigning and optimizing store layouts led to a 10% increase in foot traffic.
Past Work Experience
Before joining Toys"R"Us Canada, Dilip worked at various organizations across different regions. He served as a Freelance Invigilator at FREELANCE TRAINING SERVICES LIMITED in Cochin Area, India from 2018 to 2019. From 2015 to 2018, he was Regional Manager - Microfinance at L&T Financial Services in Kerala, India. Earlier, he held positions as Assistant Store Manager at Life Healthcare Group in Dubai and Assistant Manager at Idea Cellular Ltd in Pathanamthitta, Kerala, India. Dilip began his career as a Senior Executive/Department Manager at Big Bazaar Direct in Calicut Area, India, where he worked from 2010 to 2013.
Education and Qualifications
Dilip N AI R completed his Master of Business Administration (MBA) with a focus on Marketing/Marketing Management from Sona School of Management, studying from 2008 to 2010. Prior to that, he achieved his Bachelor's degree in Physics from Bishop Heber College, Tiruchirappalli, studying from 2005 to 2008. These academic qualifications underpin his comprehensive understanding of marketing strategies and business management.