Dona Vachon
About Dona Vachon
Dona Vachon is the Manager of Operations for Business Security CRM at TELUS in Vancouver, British Columbia, Canada.
Title and Current Role at TELUS
Dona Vachon holds the position of Manager Operations, Business Security CRM at TELUS. She operates from Vancouver, British Columbia, Canada, focusing on overseeing CRM operations within the business security sector. Her role involves ensuring that key operational processes run efficiently, enhancing the overall security framework of the business.
Previous Roles at TELUS
Dona Vachon has a diverse work history with TELUS, having held multiple roles over several years. These roles include participation in the Leadership Now Program (2019-2020), Finance Team Manager - Payment Experience Operations (2017-2021), Finance Engagement Prime (2015-2019), and Customer Experience Engagement Prime (2011-2014). Additionally, she has contributed as Channel Retail Accounts Receivable (2008-2017), Credit & Risk Assessment (CARAT) (2007-2008), CAM Resource (Help Desk) (2006-2007), and Client Account Management (2004-2006).
Education Background
Dona Vachon graduated from the University of the Fraser Valley with a Diploma in Business Administration, Management, and Operations. Her academic background, which spanned from 1986 to 1989, laid a solid foundation for her extensive career in business operations and management.
Social Media Engagement
Dona Vachon actively engages with her followers on social media platforms, including Twitter and Instagram. She uses these platforms to advocate for engagement, demonstrate TELUS values, motivate, and positively influence others to provide exceptional customer experiences.
Personal Philosophy and Passion
Dona Vachon believes in living life authentically and embraces being different. She is passionate about igniting the possibility in others to make a difference and impact those they interact with daily. Additionally, she enjoys laughing and believes in the power of a smile to brighten someone's day.