Donal Devine
About Donal Devine
Donal Devine is a Team Manager at TELUS in Ireland, with a diverse background in customer service, support, and hospitality roles.
Title
Donal Devine is currently working as a Team Manager at TELUS in Ireland.
Education and Expertise
Donal Devine graduated from University College Cork with a Bachelor of Arts in Irish and Geography, completing his degree from 2009 to 2012. Prior to university, he attended Colaiste an Phiarsaigh, where he studied from 2003 to 2008. Throughout his education, Donal developed strong communication skills, frequently giving presentations. These experiences have equipped him with the ability to effectively communicate with large groups.
Professional Background
Donal Devine has a diverse professional background, having worked in various roles across different industries. Starting his career as a Bartender, Waiter, and Security at Paul Geaney's Bar from 2005 to 2010, he then held positions such as Student Marketing Manager and Public Relations at Bob Fox's and The Bailey Late Bar. He has extensive experience in customer support and service, as demonstrated by his roles at Abtran as Customer Service Advisor and Voxpro as a RAC Specialist and Premium Support Specialist. His current role as Team Manager at TELUS since February 2019 reflects his growth and adaptability in managerial positions.
Work Experience at Voxpro
Donal Devine's tenure at Voxpro, spanning from 2018 to 2021, included roles as a RAC Specialist and Premium Support Specialist. His responsibilities in these positions involved managing customer accounts and providing premium support services. This experience solidified his expertise in handling customer relations and technical support.
Skills and Attributes
Donal Devine is known for his dedication, hard work, and ability to adapt to various work environments and technologies. His strong communication skills, cultivated through his education and professional experiences, enable him to effectively engage with colleagues and clients alike. Known for being punctual, compliant, sincere, and responsible, Donal considers himself to be a fast learner, capable of forming good rapport with both managers and colleagues.