Donna Hansby
About Donna Hansby
Donna Hansby is a Training Specialist at TELUS with over 24 years of experience in training and development within the telecommunications industry.
Company
Donna Hansby currently works as a Training Specialist at TELUS. In her role, she has developed and executed new training initiatives that align with the company's corporate strategies. Through her innovative approach, she has made a significant impact on the training programs at TELUS, ensuring they meet high standards.
Title
As a Training Specialist, Donna Hansby has over 24 years of experience in training and development within the telecommunications industry. Her specialization in adult learning design, development, and delivery has been instrumental in achieving consistent high scores in facilitated training delivery.
Education and Expertise
Donna Hansby graduated from Simon Fraser University with a Bachelor of General Studies (BGS) in Business and Liberal Arts, earning her degree between 2006 and 2009. Her expertise spans safety regulations and wireless communications, underpinned by her strong interpersonal skills and a fun-loving, experimental approach.
Background
Donna Hansby has a diverse work background, including roles as a Senior Sales Consultant at Hazardous Waste from 1994 to 1999 and in the Dental Industry focusing on Sales and Marketing from 1990 to 1994. These positions laid the foundation for her extensive experience in sales and training.
Achievements
At TELUS, Donna Hansby has contributed to strong sales results by focusing on relationship and solution sales training. She conducted mystery shops to monitor the quality of the client experience and achieved consistent scores of 4/5 or 5/5 in training delivery. Her work showcases her ability to align training programs with corporate objectives and maintain high standards.