Doug Walters
About Doug Walters
Doug Walters is the Senior Client Service Manager for Cloud & Managed IT Services at TELUS, with over 20 years of experience in the IT and telecommunications industry.
Current Role at TELUS
Doug Walters is currently employed as a Senior Client Service Manager, Cloud & Managed IT Services at TELUS. He operates out of the Toronto, Canada Area. In this role, he focuses on overseeing client services related to cloud solutions and managed IT services.
Previous Roles at TELUS
Doug Walters has a long-standing career at TELUS, where he initially served as a Client Service Manager for 12 years from 2006 to 2018 in Calgary, Canada. Before that, he was a Team Manager, Data & Network Assistance at Telus Mobility for a year from 2006 to 2007 in Calgary, Canada.
Experience at Rogers Communications
Doug has worked at Rogers Communications in two capacities. Firstly, he was a Business Communications Account Executive from 2005 to 2006 for one year in Calgary, Canada. Prior to that, he served as a Project Manager from 2004 to 2005, also for one year in Calgary, Canada Area.
Roles at ENMAX
Doug held multiple positions at ENMAX between 2002 and 2004 in Calgary, Canada Area. He was a Windows XP Transition Analyst from 2003 to 2004, a BlackBerry Support Analyst and Centralized IT Support Analyst from 2002 to 2003.
Early Career in Public Sector
Doug Walters began his career in the public sector with the Government of British Columbia. He worked as a Data Administrator Assistant in 1999 for 11 months and as an Office Management Assistant from 1998 to 1999 for one year, both in Victoria, Canada.
Educational Background
Doug studied at Camosun College from 1997 to 2000, achieving a degree in Business Administration & Information Systems Management. Additionally, he attended the University of Saskatchewan, where he studied Computer Science, Commerce, and completed a B.A. program in Physical Education from 1994 to 1997.
Transition to Managerial Roles
Throughout his career at TELUS, Doug transitioned from technical roles to managerial positions. His extensive experience includes client service management within the cloud and managed IT services sector.
Over 20 Years of Experience
Doug Walters has over 20 years of experience in the IT and telecommunications industry. His career spans various roles and responsibilities, including client service management, project management, technical support, and data administration.