Douglas Fawcett
About Douglas Fawcett
Douglas Fawcett is an Escalation Manager at TELUS with experience in customer service, sales, and security roles. He has previously worked at Cymax.com and Heritage Office Furnishings and holds an Accounting Degree from Kwantlen Polytechnic University.
Current Role at TELUS
Douglas Fawcett is currently serving in multiple roles at TELUS. He works as an Escalation Manager, a Security Specialist, and a Customer Service and Sales Representative located in Burnaby. His responsibilities likely include handling escalations, ensuring security measures, and providing customer service and sales support.
Previous Experience at Cymax.com
Douglas Fawcett worked at Cymax.com as an Inbound Sales Associate from 2016 to 2017. During his 11-month tenure in the Vancouver, Canada Area, he was involved in inbound sales activities, which likely included handling customer inquiries, processing sales transactions, and supporting customer needs.
Early Career at Heritage Office Furnishings
Prior to his roles at TELUS and Cymax.com, Douglas Fawcett spent two years from 2013 to 2015 working as a Junior Installer at Heritage Office Furnishings in the Vancouver, Canada Area. His role likely involved assisting with the setup and installation of office furniture, contributing to the company's operational efficiency.
Education at Kwantlen Polytechnic University
Douglas Fawcett attended Kwantlen Polytechnic University, where he achieved an Accounting Degree. He completed his studies within a year, from 2015 to 2016. This educational background has likely provided him with foundational skills in accounting and finance.
International Studies
Douglas Fawcett has an international educational background, having studied at ISM and the International School of Manila. This diverse education may have provided him with a broad perspective and a valuable international outlook in his professional roles.