Douglas Massuia
About Douglas Massuia
Douglas Massuia is a Product Manager - Reporting & Insights at TELUS in Vancouver, BC, with a background in project and product management across various industries.
Title
Douglas Massuia is currently the Product Manager of Reporting & Insights at TELUS in Vancouver, British Columbia, Canada.
Company
Currently, Douglas Massuia works at TELUS, a leading telecommunications company. His role involves leading the development and implementation of platform data enhancements.
Past Work Experience
Before joining TELUS, Douglas Massuia gained extensive experience in various roles. He served as a Project/Product Manager at Evolve Biologix (2018-2019) in Vancouver, BC. Earlier, he was a Project Coordinator/Analyst at Itaú (2014-2017) in São Paulo, Brazil, and a Project Analyst/Researcher at Universidade Presbiteriana Mackenzie (2013-2014). His earlier experiences include an internship at Volkswagen do Brasil in Customer Service (2012), working as a Bilingual Customer Service representative at Atento Brasil (2010-2012), and as a Technical Support Analyst at SONDA (2008-2010).
Education and Expertise
Douglas Massuia holds a Bachelor of Engineering in Mechatronics, Robotics, and Automation Engineering from Universidade Presbiteriana Mackenzie (2010-2015). He also earned a Postgraduate Diploma in Business Administration, Management, and Operations from Fundação Getulio Vargas (2015-2017) and another in Project Management from Canadian College (2017-2019). He further enhanced his expertise with a Certificate in Data Science from Coursera (2020) and an Applied Data Analytics Certificate from the British Columbia Institute of Technology (2021-2023).
Key Projects and Initiatives at TELUS
At TELUS, Douglas Massuia has led several key projects, including the development and implementation of platform data enhancements. He has collaborated with various teams such as Technology, Product Development, and Privacy. Douglas has significantly contributed to identifying and implementing continuous improvements in reporting capabilities and played a pivotal role in project assessments and user story prioritization. Additionally, he has created essential product artifacts and led development testing for new product releases.