Ed Janes
About Ed Janes
Title
Ed Janes is the Senior Continual Service Improvement Manager at TELUS, located in Vancouver, British Columbia, Canada.
Education and Expertise
Ed Janes holds a Bachelor’s degree in Commerce from the University of Ottawa, where he studied from 1998 to 2002. His extensive expertise in project management covers diverse sectors, including telecommunications, defense, and healthcare.
Work at TELUS
At TELUS, Ed Janes has held multiple roles including Project Manager, Enterprise Account Client Service Manager, and currently, Senior Continual Service Improvement Manager. His focus since 2014 has been on improving the Service Design elements for TELUS' Enterprise client offerings.
Previous Professional Experience
Ed Janes has a robust history in project management across different industries. He worked as a Project Manager at Adga Group, Lead Project Management Consultant at Caterpillar Inc., and Lead Project Management Specialist at Bell Helicopter. His early roles included being a Project Officer at Iogen Corporation and Canada Mortgage and Housing Corporation.
International and Public Sector Experience
Ed Janes has international work experience in the United States, notably with Bell Helicopter in Texas and Caterpillar Inc. in Illinois. He has also worked extensively in the public sector for Canadian government departments such as the Department of National Defence and the Department of Justice.