Edward Dong
About Edward Dong
Edward Dong is a Sr. Product Manager at TELUS with extensive experience in mobile telecommunication product development and management.
Company
Edward Dong is currently employed at TELUS, a leading telecommunications company in Canada. He serves as the Sr. Product Manager, Communication Services and is based in the Toronto, Canada Area. TELUS is known for its comprehensive range of telecommunications services and products, where Edward leads several initiatives to enhance and innovate mobile communication services.
Title
Edward Dong holds the position of Sr. Product Manager, Communication Services at TELUS. In this role, he is responsible for driving innovations in mobile communication by developing strategic product roadmaps and launching new products and services.
Education and Expertise
Edward Dong has a unique educational background, holding a double-degree in Engineering and Business Administration. This blend of business, technology, and management training has provided him with a broad skill set, enabling him to excel in roles involving product development, project management, and strategic planning.
Background
Edward Dong has a rich professional background spanning various roles and industries. He began his career at The East Asiatic Co. (Hong Kong) Ltd. as a Senior Account Manager from 1994 to 1997 in Beijing City, China. He then served as a Representative of China for APV Anhydro Denmark A/S from 1997 to 1998. Following this, Edward took on the role of Director, Marketing and Sales at Zhaodaola Internet (China) Ltd. for two years. Before joining TELUS, he worked as Project Manager at MaxLink Communications Inc. from 2000 to 2001 in Toronto, Canada.
Achievements
Throughout his career, Edward Dong has demonstrated expertise in improving service reliability and addressing customer pain points to ensure satisfaction. At TELUS, he is recognized as a subject matter expert in messaging services, having been involved in nearly all messaging-related activities. He is highly experienced in building strong relationships with cross-functional teams, leading them to exceed goals and innovate in mobile communication services.