Elias Nawab
About Elias Nawab
Elias Nawab is a Help Desk Specialist at Telus in Vancouver, British Columbia, Canada, with over nine years of experience in client relationship management and product promotion.
Title
Elias Nawab is a Help Desk Specialist currently working at Telus in Vancouver, British Columbia, Canada.
Professional Background
Elias Nawab has a varied background in customer service and management. Before joining TELUS, he worked as a Shipping Manager at Future Mobility Healthcare Inc. from 2013 to 2014. He also has experience as a Customer Service Representative at Nco Collection Company, where he worked from 2011 to 2012. These roles have provided him with a robust foundation in client relations, customer support, and management.
Experience at TELUS
Elias Nawab has been with TELUS for over nine years, starting his tenure in April 2014. As a Help Desk Specialist, he has specialized in building client relationships and loyalty through personalized campaigns. He is experienced in resolving client escalations professionally and promotes TELUS products by analyzing client accounts to find mutually beneficial solutions. His role involves actively marketing TELUS products and services through both outbound and inbound calls.
Education and Expertise
Elias Nawab studied Social Sciences at Dawson College, where he earned an Associate's degree from 2009 to 2011. His education has equipped him with analytical skills and a deep understanding of social dynamics, which he leverages in his professional role to build relationships and resolve conflicts effectively.