Eman Abdallah
About Eman Abdallah
Eman Abdallah is a Senior Business Analyst at TELUS in Vancouver, Canada, with extensive experience in advanced analytics and data mining from her previous roles at Etisalat Misr and Orange Egypt.
Current Position at TELUS
Eman Abdallah holds the position of Senior Business Analyst at TELUS in Vancouver, British Columbia, Canada. In this role, she focuses on supporting decision-making and enhancing revenue generation, customer experience, loyalty, and churn prevention. Her work also includes boosting sales and ensuring effective real-time communication.
Previous Roles at Etisalat Misr and Orange Egypt
Prior to her current role at TELUS, Eman Abdallah held significant positions at Etisalat Misr and Orange Egypt. She was the Advanced Analytics Manager at Etisalat Misr from 2016 to 2021 in Cairo Governorate, Egypt. Before that, she worked at Orange Egypt from 2010 to 2016, initially as a Data Mining (Modeling) and Analysis Senior Specialist, and later as Manager, Marketing Data Mining (Modeling) and Analysis. Her tenure at Orange Egypt spanned three years in each role, focusing on strategic communication campaigns and customer lifecycle management.
Early Career at IBM SPSS Middle East
Eman Abdallah began her career at IBM SPSS Middle East, where she held the positions of Trainer and Presales Engineer from 2007 to 2009, and Trainer and Presales Sr. Engineer in 2010 for 10 months. During her time at IBM, she honed her skills in training and presales, providing valuable technical support and training to clients.
Educational Background
Eman Abdallah studied Computer Engineering at Cairo University, where she achieved a Very Good rating from 2002 to 2007. Her rigorous academic training provided her with a strong foundation in computer engineering and analytical skills, which have been instrumental in her professional career.
Workshops and Consultancy Services
Eman Abdallah has actively engaged in delivering workshops and providing consultancy services. She was an invited speaker for the YWCA Tech Connect program, where she delivered a workshop on Analytical/Critical Thinking. Additionally, she provided consultancy services to Burnaby Neighborhood House and Mount Pleasant Neighborhood House, focusing on assessing, transforming, and automating their IT systems for improved efficiency. She also conducted workshops to help newcomers engage with the community and enhance their analytical skills.