Emily Barcket
About Emily Barcket
Emily Barcket is the Director of Network Build & Operations at TELUS in Vancouver, British Columbia, with over 15 years of experience in various leadership roles within the company.
Current Role at TELUS
Emily Barcket is the Director of Network Build & Operations at TELUS in Vancouver, British Columbia, Canada. In this role, she is responsible for overseeing the network operations, ensuring the integrity, reliability, and performance of the network infrastructure. This involves managing cross-functional teams and coordinating with various departments to deliver high-quality service to TELUS customers.
Past Positions at TELUS
Emily Barcket has held multiple roles at TELUS. From 2020 to 2021, she was the Director of Network Strategy PMO, where she led strategic initiatives. Prior to that, she was the Manager of Network Implementation from 2018 to 2020, and the Manager of Network and Systems Operations from 2013 to 2018. Earlier in her career, she served as a Consultant for Customer Experience Strategy & Development and Analyst & Manager for Community Investment and Marketing.
Education and Professional Development
Emily Barcket has pursued extensive education and professional development. She earned an MBA in Strategic Management from The University of British Columbia from 2011 to 2013 and a Bachelor of Business Administration from Bishop's University from 2002 to 2006. She also completed a Graduate Certificate in Executive Coaching from Royal Roads University and has studied at institutions like Copenhagen Business School, Langara College, and Hogeschool voor Economische Studies Amsterdam.
Key Projects and Initiatives
Emily Barcket has played key roles in several significant projects at TELUS. She led a team that successfully implemented a major upgrade to the TELUS wireline network infrastructure in British Columbia. Her contributions have been crucial in the strategic planning and execution of TELUS's network expansion projects, helping to improve service delivery and customer satisfaction.
Experience in Network Operations
With over 15 years of experience at TELUS, Emily Barcket has developed extensive expertise in network operations and strategy. She has managed multiple cross-functional teams, focusing on maintaining the reliability and performance of TELUS's wireline network. Her work has involved the development and implementation of innovative network solutions, contributing to TELUS's growth and customer service improvements.