Enzo Cefali
About Enzo Cefali
Enzo Cefali is a Team Manager at TELUS with over 20 years of experience in customer service and team management, having worked in various roles at TELUS, Casino de Montreal, and The Montreal Gazette.
Current Role at TELUS
Enzo Cefali currently works as a Team Manager at TELUS. His role involves overseeing a team and ensuring operational efficiency. He has built a significant tenure with TELUS, ascending through various positions to attain his current title.
Professional Experience at TELUS
Enzo Cefali has an extensive history with TELUS. He initially served as a Customer Service and Sales Representative from 2013 to 2014. Following this role, he worked as a Help Desk Specialist from 2014 to 2017. From 2017 to 2020, he stepped into the role of Acting Team Manager, before earning his current position. Through these roles, he has accumulated a wealth of experience in customer service, sales, technical support, and management.
Previous Employment at Casino de Montreal
Enzo Cefali dedicated five years to working in the gaming industry as a Croupier at Casino de Montreal. His tenure from 2008 to 2013 involved managing gaming tables, providing customer assistance, and ensuring fair play, thus broadening his expertise in customer service and operations.
Career at The Montreal Gazette
Enzo Cefali's career spans more than a decade at The Montreal Gazette, where he held multiple roles. Starting as a Sales Representative from 1998 to 1999, he transitioned to a Trainer from 1999 to 2008. Subsequently, he served as a Supervisor from 2000 to 2012. His diverse responsibilities included training new hires, managing teams, and overseeing various sales and operational tasks.
Experience in Customer Service and Team Management
Enzo Cefali possesses over 20 years of experience in customer service and team management across different industries. His extensive career includes key positions in telecommunications, gaming, and media, providing him with a broad skill set in sales, customer relations, technical support, and leadership.