Eric Ruggieri
About Eric Ruggieri
Eric Ruggieri is a Senior Client Relationship Manager at TELUS with nearly three decades of experience in various managerial roles within the company.
Current Position at TELUS
Eric Ruggieri is currently serving as the Senior Client Relationship Manager at TELUS in Vancouver, British Columbia, Canada. He holds extensive responsibilities in managing client relationships and ensuring high levels of customer satisfaction. His role involves frequent interaction with key clients and maintaining positive relationships to foster business growth and client retention.
Past Roles at TELUS
Eric Ruggieri has a long tenure with TELUS, spanning nearly three decades since May 1994. He has held various significant roles including Manager - Information Services: Corporate Systems Operations T4 Unix & Converged Technologies (2018-2021), Manager - Information Services: National Server Support - Converged Technologies (2015-2018), Manager - Field Support, Managed Premise Solutions (2014-2015), and Operations Manager for multiple divisions. These positions were primarily based in Vancouver and Burnaby, British Columbia, Canada.
Educational Background
Eric Ruggieri has a comprehensive educational background from The University of British Columbia and other institutions. His credentials include: a Master's Certificate in Business Management, a Certificate in Strategic Leadership, a Certificate in Professional Project Management, and a Cisco Certified Network Associate (CCNA) certification from Global Knowledge Training LLC. His education spans various fields such as business administration, project management, marketing management, strategic innovation, communication and negotiation, and human resources management.
UBC Sauder School of Business Club of Vancouver
Eric Ruggieri served as VP - Social Responsibility at the UBC Sauder School of Business Club of Vancouver from 2013 to 2014. In this role, he was responsible for overseeing initiatives related to social responsibility and contributing to the club's community engagement efforts. His involvement helped promote ethical business practices and community welfare.
Skills and Expertise
Eric Ruggieri specializes in leadership, coaching, mentoring, labor relations, performance management, hiring, training, human resources management, change management, communications, negotiations, collaboration, and strategic alliance management. His diverse background in telecom operations, sales, management, and strategic roles has equipped him with a robust skill set to drive organizational success and employee development.