Erica Lang
About Erica Lang
Erica Lang is the Manager of the Program Office at TELUS, with over 15 years of experience in various roles within the company and a background in Communication Studies and Adult Education.
Current Title and Role at TELUS
Erica Lang currently holds the position of Manager - Program Office at TELUS. She is responsible for supporting a team of project, program, and communications managers, focusing on Coaching and Learning Solutions. In this role, she leverages her extensive experience to streamline complex processes and address strategic challenges, aiming to create solutions that are both human-centered and balanced for business needs.
Previous Experience at TELUS
Erica Lang has a long-standing career at TELUS, spanning over 15 years in various roles. She started as a Learning Specialist I from 2006 to 2008, moved up to Learning Specialist II from 2008 to 2011, then served as a Senior Business Analyst from 2011 to 2017. Subsequently, she took on the position of Business Consultant from 2017 to 2021 before transitioning to her current role. Her diverse roles have allowed her to gain a wide range of expertise and experience in business and learning solutions.
Educational Background
Erica Lang holds a Bachelor of Arts in Communication Studies, with a focus on Asia, from the University of Calgary, which she completed in 2003 after five years of study. In addition to her bachelor's degree, she has pursued further education at Mount Royal University, earning an Extension Certificate in Curriculum Design & Instructional Analysis and an Adult Educator Seminar Series Certificate. These qualifications have equipped her with specialized knowledge in adult and continuing education and teaching.
Specialization in Business Solutions
Erica Lang specializes in simplifying complex processes and addressing strategic challenges to create human-centered, business-balanced solutions. Her expertise is particularly evident in her current role at TELUS, where she supports a team of managers in Coaching and Learning Solutions. Her approach ensures that business objectives are met while considering the human element, making processes more efficient and effective.