Erin Goodman Smith

Erin Goodman Smith

Administrative Support @ TELUS

About Erin Goodman Smith

Erin Goodman Smith is an Administrative Support professional at TELUS in Cambridge, Ontario, Canada, with a diverse background in fleet management, technical assistance, and customer service.

Current Title at TELUS

Erin Goodman Smith presently holds the position of Administrative Support at TELUS. Based in Cambridge, Ontario, she is responsible for various administrative tasks that contribute to the smooth operation of the office. Erin plays an essential role in maintaining organizational efficiency and supporting her team in their daily activities.

Previous Employment at Element Fleet Management

Erin Goodman Smith worked at Element Fleet Management as an FPS (Fleet Partnership Solutions) Associate from 2016 to 2019. During her time there, she was recognized for her outstanding performance, receiving the 'Employee of the Month' award twice. Her role involved managing fleet partnerships and ensuring high levels of client satisfaction and service efficiency.

Work Experience at Bereskin & Parr LLP

From 2014 to 2016, Erin Goodman Smith served as a Technical, Finance, & Administrative Assistant at Bereskin & Parr LLP in Toronto. In addition to her administrative duties, Erin volunteered as a mentor for new hires, helping them acclimate to the company culture and processes. Her efforts were pivotal in fostering a supportive work environment.

Educational Background

Erin Goodman Smith has an extensive academic background. She studied British History and Government 1500-1800 at the University of Oxford in 2011. Erin holds an Honours Bachelor of Arts (BA Hons.) degree in History/Communication, Culture & Information Technology from the University of Toronto, and a Diploma in Digital Communications from Sheridan College, both of which she achieved from 2008 to 2013.

Accomplishments at TELUS

At TELUS, Erin Goodman Smith implemented a new inventory management system, resulting in a 20% improvement in efficiency. She also organized and led a series of training sessions on SalesForce/ServiceCloud for new employees, contributing to their successful onboarding and integration into the company.

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