Erin Plate
About Erin Plate
Erin Plate is a Senior Business Analyst at TELUS with over a decade of experience at the company, having held various roles including Operations Manager and Community Investment Manager.
Title
Erin Plate is currently a Senior Business Analyst at TELUS.
Role at TELUS
Erin Plate is a driving force for business strategy at TELUS. She is passionate about improving customer experience and delivers strong performance and engagement. Her extensive tenure at TELUS, spanning over a decade since 2012, includes various roles that have progressively added to her expertise and influence within the company.
Career Journey at TELUS
Erin Plate began her career at TELUS in 2012 as a Client Care Representative in Burnaby, where she worked for two years. She subsequently advanced to Acting Manager for ten months in 2014-2015, then to Team Manager from 2015 to 2019. Following this, she was the Community Investment and Cause Marketing Business Analyst for three months at TELUS Garden. She served as Community Investment Manager for two months in Burnaby in 2017 before transitioning to Acting Operations Manager later that year for ten months. From 2019 to 2021, Erin was Operations Manager before taking on her current role as Senior Business Analyst.
Previous Employment
Before joining TELUS, Erin Plate worked at Boutique Jacob Inc. as a Manager for two years from 2010 to 2012. This role helped shape her leadership skills and prepared her for the various managerial roles she later took on at TELUS.
Education and Expertise
Erin Plate studied at Douglas College, gaining education that underpinned her qualifications and prepared her for her professional journey. Her expertise in business analysis, operations management, and community investment, honed over many years at TELUS, reflects her deep understanding of business strategy and customer engagement.