Evelynn Roberts
About Evelynn Roberts
Evelynn Roberts is the Customer Implementation Manager at TELUS in Toronto, Ontario, Canada, with extensive experience in project coordination and implementation management.
Title and Role at TELUS
Evelynn Roberts is currently serving as the Customer Implementation Manager at TELUS in Toronto, Ontario, Canada. In her role, she is responsible for monitoring project processes and performance relative to plans. Additionally, she oversees the coordination, acquisition, and management of resources required for complex data networking solutions, ensuring that these solutions meet customer expectations.
Previous Roles at TELUS
Evelynn Roberts has a long-standing career at TELUS. She first joined as an Implementation Manager, a position she held from 2008 to 2016. Following this, she worked as a Project Coordinator from 2018 to 2020. Her current position is Customer Implementation Manager, where she utilizes her extensive background in data networking technical knowledge for project completion and client satisfaction.
Work Experience Before TELUS
Before her tenure at TELUS, Evelynn Roberts accumulated significant experience at various companies. She worked at Rogers as an SMS Coordinator from 2007 to 2008. Prior to this, she served as a Manager at Tim Hortons from 2005 to 2007 and as an Assistant Manager at Starbucks Canada from 2004 to 2005. Her early career also includes roles as a Team Manager at Primus Communications Canada, and as a Team Leader at Sprint Canada from 1998 to 2002.
Career Beginnings and Consulting
Evelynn Roberts began her career in the telecommunications industry with roles at Bell Canada, where she worked from 1989 to 1995 as an Account Manager/Manager Customer Systems - Business Sales & Services and a Manager. She also had a brief stint as a Management Consultant at Comsys Information Technology Services in 1997, and worked as an independent consultant for ARC Consulting from 1996 to 1997.
Education and Technical Knowledge
Evelynn Roberts studied at Centennial College, where she earned a Computer Studies Diploma in Business & Public Management. Her strong background in data networking technical knowledge has been instrumental in her various roles. She has been responsible for the development of strategic, architectural, and tactical plans for data services at TELUS.