Fabrice Lajeunesse
About Fabrice Lajeunesse
Fabrice Lajeunesse is an Account Manager at TELUS and Koodo with over 20 years of experience in the telecommunications industry.
Professional Experience at TELUS
Fabrice Lajeunesse has been working at TELUS since October 2018. He currently holds the position of Account Manager, overseeing various client accounts and ensuring optimal service delivery. His entry into TELUS marked his transition into a prominent role within the telecommunications industry, leveraging his extensive experience to manage and nurture customer relationships.
Career Journey with Koodo
Fabrice Lajeunesse has held several roles at Koodo, including Account Manager, Executive Customer Relation Advisor, and Team Manager. His tenure at Koodo has seen him extensively involved in loyalty and retention strategies, where he worked as a Loyalty and Retention specialist from 2011 to 2014 in Montreal. His comprehensive understanding of customer needs and retention techniques has significantly contributed to his progression within the company.
Previous Role at Rogers Communication
Fabrice Lajeunesse worked at Rogers Communication from 2005 to 2011 as a Team Manager. During his six-year tenure, he led team operations and managed various functions, gaining valuable leadership experience and deepening his knowledge in telecommunications.
Educational Background
Fabrice Lajeunesse studied at Cegep du vieux-Montreal from 1999 to 2002. Prior to that, he completed his Diplome Secondaire 5 at Polyvalente Deux-Montagnes in 1996. His educational background laid the foundation for his extensive career in the telecommunications industry, equipping him with essential skills and knowledge.
Industry Experience
With over 20 years of experience in the telecommunications industry, Fabrice Lajeunesse has demonstrated a consistent track record of managing and nurturing customer relationships. His experience spans multiple roles and responsibilities, including team management, customer relations, and loyalty and retention strategies at leading companies such as TELUS, Koodo, and Rogers Communication.